Partner Prop Co., Ltd. (hereinafter referred to as "the Company") considers the thorough protection and proper management of personal information of its customers to be a social responsibility. This Privacy Policy (hereinafter referred to as "this Privacy Policy") outlines the policy that the Company adheres to when handling personal information or similar information of visitors to the Company's operated website (https://partner-prop.com, hereinafter referred to as "this Site") and the Partner Relationship Management cloud service "PartnerProp" provided by the Company, including information provided through this Site's services (such as information provision, inquiry handling, etc.).

1. About the Collection of Personal Information

• (1) The Company may ask customers to provide personal information that can identify them (hereinafter referred to as "personal information") through forms or applications necessary for business operations. In such cases, the Company clearly states the purpose of use in advance and collects personal information only with the consent of the customer. The Company does not collect personal information without the customer's consent.

2. Purpose of Using Personal Information

• (1) The personal information collected is handled only to the extent necessary to achieve the following purposes.

  • ① To provide various information related to products and services (such as new products, services, features, and case studies)

  • ② To provide information and manage seminars and events

  • ③ To handle applications for contracts related to products and services, changes to contract information, contract renewals, cancellations, and other transactional information management with customers

  • ④ To provide estimates and invoices for products and services

  • ⑤ To send thank-you notes for the purchase of products and services

  • ⑥ To conduct surveys related to products and services, notify winners, and send prizes

  • ⑦ To provide information on product and service maintenance and issues

  • ⑧ To conduct customer support and respond to inquiries

  • ⑨ To manage certification programs, user communities, and developer communities

  • ⑩ To use as basic data for improving the value of products and services

  • ⑪ To measure the effectiveness of marketing and customer support initiatives

  • ⑫ For market analysis and report creation

3. Use of Personal Information

• (1) The Company will use the personal information it collects only to the extent necessary to achieve the purpose of use, and will take sufficient care not to infringe on the rights of customers. If customers provide personal information, the Company may deliver campaign information and other materials by email or other methods.

4. Provision to Third Parties

• (1) The Company will not provide the collected personal information to third parties except as stipulated in the following cases.

  • ① When the consent of the user has been obtained in advance

  • ② When required by law

  • ③ When it is necessary to protect the life, body, or property of an individual, and obtaining the consent of the individual is difficult

  • ④ When it is particularly necessary to improve public health or promote the sound development of children, and obtaining the consent of the individual is difficult

  • ⑤ When it is necessary to cooperate with national or local government organizations in performing their legally prescribed duties, and obtaining the individual's consent may interfere with the performance of such duties

  • ⑥ When the Company’s business is transferred due to a business transfer

  • ⑦ When providing personal information within the necessary scope to contractors who handle personal information in order to achieve the purpose of use

  • ⑧ When jointly using personal information based on the provisions of the Personal Information Protection Law

5. Management and Protection of Personal Information

• (1) When managing customers' personal information, the Company will manage it appropriately and strive to prevent its leakage to the outside. The Company will implement appropriate and reasonable security measures against unauthorized access from external sources, as well as the risks of loss, destruction, or alteration, to protect the personal information of customers. The Company strictly controls access to databases related to personal information and limits access rights to authorized personnel to prevent unauthorized use within the Company.

6. Outsourcing of Personal Information

• (1) The Company may outsource the handling of personal information within the necessary scope to achieve the purpose of use described in "Purpose of Using Personal Information." In such cases, the Company will ensure that the contractor takes measures equivalent to or greater than those taken by the Company to manage and protect personal information, and will provide necessary and appropriate supervision.

7. Requests for Changes/Deletion/Disclosure

• (1) To properly manage personal information in accordance with the Personal Information Protection Law, the Company accepts requests for changes, deletion, and disclosure via email. For specific methods, please contact the inquiry address below regarding the management of personal information.

8. Review of the Privacy Policy

• (1) The Company will continuously review and strive to improve the content of this Policy. In such cases, the Company's handling of personal information will be in accordance with the revised content.

9. Inquiries Regarding Personal Information Protection

• (1) For inquiries regarding the Company's personal information protection, please contact the following address.
  Partner Prop Co., Ltd.
  info@partner-prop.com